This is an overview of how to manually create an agent and prospect in Core.
Prospect versus Agent
Prospect agents have yet to be officially contracted by your BGA.
Contracted Agents, otherwise known as Agents, are officially recognized as representatives of your BGA with the ability to sell products.
- The Sales team typically adds prospects to Core.
- The Contracting team is responsible for converting a prospect agent to a contracted agent.
Why Create a Prospect Agent?
- Core restricts prospect agents from being added to cases, ensuring that only fully contracted agents can submit applications.
- Designating someone as a prospect agent allows you to avoid spending time and resources on contracting and licensing until they are ready to be converted to an active agent.
How is a Prospect Agent record different from an Agent?
- Prospect Agent:
- You can add notes and follow-ups to a prospect agent record and manage opportunities.
- You cannot add contracts or cases to a prospect agent, ensuring they are not prematurely added to a case.
- Agent:
- Agent information can be directly imported from the SureLC integration.
- There are no system restrictions on adding contracts, cases, or other agent-related activities.
How to Create a Prospect Agent
The only required fields for a Prospect Agent are the Agent's First Name, Last Name, and Company.
- Click + Add New Prospect Agent to save the record.
How to Create an Agent
- Start by navigating to the Agent Search page and adding a new agent.
- Complete the required fields denoted by the red asterisks on the page.
- The Website field allows you to enter the agent's website and social handles.
- Website: Enter the full website URL, ensuring you include
http://orhttps://.
Important Terms
Agent - Person contracted with the BGA.
Prospect Agent - A Person interested in becoming contracted with the BGA.
Agency - Agency records are crucial components within an agency management system. They serve as the primary point of contact and are used to maintain key information related to contracting, case management, and commissions.
Group Classifications - A category or label that organizes and groups agents based on specific attributes or characteristics. Classifications make filtering and sorting agents and cases easier for targeted reporting.
Contact Rules - A field on an agent’s record that tracks how the agent prefers to be communicated with (e.g., Do Not Contact).
Corporation/Company - An entity classified as variable or fixed depending on the types of products it handles.
Affiliation - Affiliations in Core serve to group agents with common reporting interests. This hierarchical structure enables detailed reporting at various levels, including the top parent level. Each agent or agency needs an affiliation in their hierarchy to ensure the proper functioning of contracting and commission processes. Additionally, affiliations define and enforce restrictions on agent profiles, specifying rules of engagement and commission payout structures for each group of advisors.
Opportunity - Pre-sales activities tracked on an agent’s profile.